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Virtual onboarding: How to communicate expectations, promote company culture and create connections

July 28, 2021

Wednesday | 02:00PM (ET)

About this event

When the world quarantined in 2020, working remotely was a necessity. Now that the world is finding its new normal, remote work is thriving. The benefits of remote work have opened up opportunities for many employees and their employers, including for associations. But the question remains: How do you connect and train with new employees virtually? Join Sidecar in a conversation with Jonathan Carbin, a training manager at, on how he communicates expectations, promotes company culture and creates connections in his onboarding process with new employees.

Laura Caputo Esq., Sharon Kneebone, CAE, IOM, and Wade Koehler, CAE, will continue the conversation with a panel discussion on how they are applying effective virtual onboarding techniques within their associations.

You will learn how to create, build and foster your company culture and connect with your remote employees.

By the end of this webinar you will be able to:

— Identify the critical role of creating and protecting company culture during virtual onboarding.
— Develop a plan to welcome new employees virtually.
— Define what virtual onboarding looks like for your association.

Sponsor: D2L
This workshop is presented by D2L, the creator of Brightspace, a learning platform for associations who value member success as a driver of association success.

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Jonathan Carbin

Training Manager,

Jonathan Carbin is a Training Manager at, where executes large scale new hire onboarding and continued education programs for the Consumer Experience organization. He's passionate about building educational experiences that deliver measurable business results, and creating environments where employees are empowered to do the best work of their careers. He also publishes a newsletter for learning professionals, "Learning, Developed", where he writes about emerging trends, tech, and the changing world of work.

Lauren Caputo, Esq.

Chief of Staff to the CEO, Turnaround Management Association

The two words most often used to describe Laura R. Caputo are “resourceful” and “motivational.” If there is a problem to solve or a team member that could use extra support to get a tough project completed, Laura will be there to figure things out and push them to the finish line.

Laura R. Caputo, Esq., is Chief of Staff to the CEO at the Turnaround Management Association, an association serving professionals in the corporate restructuring and turnaround industry. As Chief of Staff, Laura is an integral resource for the Chief Executive and Senior Team in execution of TMA’s strategic initiatives, developing processes to drive efficiency, enhance the experience of TMA’s volunteer leadership, and support the growth of the organization’s international membership.

After a decade in private practice, Laura brought her problem-solving and critical thinking experience to the association world. Most recently, Association Forum selected Laura as a 2020 Forty Under 40 award recipient and invited her to participate in its inaugural Latinx Advisory Group. Laura is Chair of the #2 Executives/COOs SIG at Association Forum, and a member of the Roundtable Taskforce at the Florida Society of Association Executives, and the Technology Committee at CARE, a financial education nonprofit.

Sharon Kneebone, IOM, CAE

Executive Director for the National Society for Histiotechnology

Sharon Kneebone, IOM, CAE, is executive director for the National Society for Histiotechnology, Ellicott City, MD. A frequent thought leader sharing her association management experience with peers, she authored "Defining the Culture Through Policy in the Professional Practices in Association Management," 4th Ed. She authored a chapter for the "Component Relations Handbook," 2nd Ed. When not busy with NSH or sharing her passion for association management, she can be found hiking the Patapsco Valley with her foster-fail pup, Quinn!

Wade Koehler


Wade Koehler, CAE is the owner of Forte Association Management Company based in Springfield, Illinois and serves as Executive Director for his client Foodservice Consultants Society International The Americas Division and Association Consultant for Collaborative Law Institute of Illinois and Illinois Council of Convention and Visitor Bureaus. He has led FCSI The Americas over 10 years bringing them from the brink of bankruptcy to becoming a force within the foodservice industry while growing membership and revenues. With over 25 years in association management experience, he has a passion for helping associations become better ambassadors to their membership. He created Forte
AMC in 2006 and earned his Certified Association Executive certification in 2014.
He has travelled and planned events around the globe. He is an avid Mac user and iPhone and iPad enthusiast. In his spare time, he enjoys golfing and spending time with his wife and 2 children.

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