Virtual onboarding: How to communicate expectations, promote company culture and create connections

Jonathan Carbin is a Training Manager at Realtor.com, where executes large scale new hire onboarding and continued education programs for the Consumer Experience organization. He's passionate about building educational experiences that deliver measurable business results, and creating environments where employees are empowered to do the best work of their careers. He also publishes a newsletter for learning professionals, "Learning, Developed", where he writes about emerging trends, tech, and the changing world of work.

The two words most often used to describe Laura R. Caputo are “resourceful” and “motivational.” If there is a problem to solve or a team member that could use extra support to get a tough project completed, Laura will be there to figure things out and push them to the finish line.

Laura R. Caputo, Esq., is Chief of Staff to the CEO at the Turnaround Management Association, an association serving professionals in the corporate restructuring and turnaround industry. As Chief of Staff, Laura is an integral resource for the Chief Executive and Senior Team in execution of TMA’s strategic initiatives, developing processes to drive efficiency, enhance the experience of TMA’s volunteer leadership, and support the growth of the organization’s international membership.

After a decade in private practice, Laura brought her problem-solving and critical thinking experience to the association world. Most recently, Association Forum selected Laura as a 2020 Forty Under 40 award recipient and invited her to participate in its inaugural Latinx Advisory Group. Laura is Chair of the #2 Executives/COOs SIG at Association Forum, and a member of the Roundtable Taskforce at the Florida Society of Association Executives, and the Technology Committee at CARE, a financial education nonprofit.

Sharon Kneebone, IOM, CAE, is executive director for the National Society for Histiotechnology, Ellicott City, MD. A frequent thought leader sharing her association management experience with peers, she authored "Defining the Culture Through Policy in the Professional Practices in Association Management," 4th Ed. She authored a chapter for the "Component Relations Handbook," 2nd Ed. When not busy with NSH or sharing her passion for association management, she can be found hiking the Patapsco Valley with her foster-fail pup, Quinn!

Wade Koehler, CAE is the owner of Forte Association Management Company based in Springfield, Illinois and serves as Executive Director for his client Foodservice Consultants Society International The Americas Division and Association Consultant for Collaborative Law Institute of Illinois and Illinois Council of Convention and Visitor Bureaus. He has led FCSI The Americas over 10 years bringing them from the brink of bankruptcy to becoming a force within the foodservice industry while growing membership and revenues. With over 25 years in association management experience, he has a passion for helping associations become better ambassadors to their membership. He created Forte
AMC in 2006 and earned his Certified Association Executive certification in 2014.
He has travelled and planned events around the globe. He is an avid Mac user and iPhone and iPad enthusiast. In his spare time, he enjoys golfing and spending time with his wife and 2 children.